Responsible Gambling
We are committed to safe and controlled play. Our priority is player protection and creating an environment where you can enjoy gambling responsibly. We provide clear tools, straightforward limits and guidance to help you stay in control of your account and your play.
Player protection principles
We believe gambling should be entertainment, not a source of harm. We apply simple principles: prevent underage play, promote transparency about account activity, and intervene when behaviour suggests a player may need support. We balance access with safeguards that help keep play within affordable limits.
Activity-control tools
You can manage your account with a range of controls available in your profile. These tools are designed to give you immediate control over how, when and how much you play.
Self-service controls
- Set deposit limits - daily, weekly and monthly options.
- Set loss limits to cap net losses over chosen periods.
- Session reminders that notify you after a set playing time.
- Account logout and temporary account locks for short breaks.
Deposit limits
Deposit limits are the easiest way to keep gambling affordable. You can set limits on a daily, weekly or monthly basis from your account settings. Changes to increase limits may be subject to a short delay to discourage impulsive increases.
Loss limits
Loss limits allow you to cap how much you can lose over a set period. These limits apply across your account activity and are calculated net of winnings and losses. We advise using loss limits alongside deposit limits for tighter control.
Time limits and breaks
Session reminders and enforced breaks help prevent extended play. You can choose session lengths and receive prompts when a session ends. For a longer pause, use our temporary account locks or set a short time-out to step away.
Self-exclusion
If you need a longer break, self-exclusion is available for fixed periods or indefinitely. During self-exclusion your account is closed for the chosen time and access to the site is blocked. We will explain the process and next steps if you decide to return after a self-exclusion period.
Signs of problematic behaviour
- Difficulty reducing time or money spent on gambling
- Using gambling to cope with stress or mood
- Repeatedly exceeding intended limits
- Neglecting other responsibilities because of gambling
Tips for maintaining control
- Set realistic deposit and loss limits and stick to them.
- Use session reminders and take regular breaks.
- Keep gambling funds separate from everyday money.
- Talk to someone you trust if gambling starts to worry you.
Professional help and support organisations
If you need extra support, organisations such as GamCare and GambleAware provide confidential advice, helplines and counselling in the UK. We encourage anyone who is concerned about their gambling to contact a professional support service for guidance.